VYBIZ is in search of capable and suitably qualified, experienced individuals to apply for the positions of Team Member.
Job Summary:
This role shapes the VYBIZ experience by delivering exceptional food and service to customers while ensuring a clean and inviting restaurant environment. Team Members are entrusted with upholding Island Grill’s Core Beliefs.
Key Responsibilities:
- Ensures customer satisfaction through excellent Island food and service
- Offers prompt, professional, and friendly customer service
- Welcomes every customer with warmth
- Responds attentively to customer needs and expresses gratitude to each customer
- Prepares consistently excellent, freshly made food according to our recipe standards
- Attains high-quality QSC (Quality, Service, Cleanliness) results and maintains a 'customer-ready' attitude
- Upholds high standards in restaurant operations
- Adheres to company policies and workstation procedures
- Collaborates and supports colleagues, supervisors, and managers
- Provides coaching to encourage learning, offers positive feedback, and enhances performance
- Receives coaching constructively from others
- Maintains a tidy and well-organized workspace
- Adheres to food safety and sanitation standards
- Ensures restaurant cleanliness by completing cleaning tasks as per standards
- Follows inventory standards for stocking, dating, rotating, and storing
- Adheres to safety and security policies and procedures
- Communicates crucial information to the Management Team
- Contributes to efficiency and profitability
- Assembles food orders promptly to facilitate smooth service
- Ensures correct portion control
- Adheres to cash handling procedures
- Follows inventory stocking and recording procedures
- Contributes to restaurant goals of increasing sales and reducing costs
- Maintains regular attendance and consistently punctual behavior